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The customizable topics, Virtual Agent’s version of workflows, can be driven by a variety of Power applications all at once, including Virtual Agent, Power Apps, Power BI, and Power Automate. Leveraging Power Automate with a connection to Azure Active Directory, a user would be able to initiate a chat with the Virtual Agent and create a new user With this Virtual Agent, you can accomplish a variety of the tasks that come with onboarding a new user such as: creating the new user account, assigning them a 365 license, or updating their contact information. How to Create a Power Virtual Agents in Microsoft Teams Agents can be built right into Microsoft Teams.

If you’re trying to combine data from different departments; for example your CRM and your accounting software, you can integrate these into a cloud-hosted business intelligence platform like PowerBI to help you gather data all in one place and make data-backed business decisions. During the discovery phase, you’ll want to focus on two main things: the business use case(s) specific to your organization as well as the actual assessment itself. During the discovery phase, you’ll want to focus on two main things: the business use case(s) specific to your organization as well as the actual assessment itself. During this assessment, we want to look at this new infrastructure we’re going to implement and its features and see how we are going to benefit.

San Diego, CA, February, 2021, – CRN®, a brand of The Channel Company, has named Managed Solution to its 2019 Managed Service Provider 500 List, an annual list that recognizes North American solution providers with cutting-edge approaches to delivering managed services. CRN’s MSP 500 list recognizes the top technology providers and consultants in North America whose forward-thinking approach to providing managed services is changing the landscape of the IT channel. Managed Solution was founded in 2002 and was quickly recognized as one of San Diego’s 40 fastest growing companies and the 27th fastest growing IT company in Southern California. The Channel Company enables breakthrough IT channel performance with our dominant media, engaging events, expert consulting and education, and innovative marketing services and platforms.

Microsoft will retire Skype for Business Online by July 31, 2021. In addition, Microsoft has been talking with its Teams and Skype for Business certified partners to enable Contact Center and Compliance Recording solutions. A successful transition from Skype for Business Online to Microsoft Teams will require some degree of planning. Let’s see how Microsoft Teams and Skype for Business compare.