Natalie Berg

It’s been a busy 8 weeks since our book was launched… I often get asked what the book covers, what’s our hook, and, without fail, ‘is it available on Amazon’? So I’ve decided to round up some of the interviews, podcasts and general discussions that Miya and I have had over the past two months, including today’s interview on tech TV channel Disruptive Live. Hope it gives you a flavor of the book

Whenever I give talks on the store of the future, I always sum up with this line: the store won’t just be a place to transact but also to eat, play, work, discover, learn and borrow. There’s usually a lot of nodding heads until I mention the b-word

What a fantastic couple of days at The Retail Summit in Dubai. I had the pleasure of moderating two sessions on e-commerce and ‘new retail’ and interviewing a number of retail CEOs over the course of the event (to be shared in the near future!) Here are my 5 key takeaways: It’s funny how once you step outside the UK or US, words like apocalypse stop cropping up

After all, it’s thought that around a third of UK e-commerce sales go through Amazon’s platform (in the US, it’s closer to the 50% mark). Many of Amazon’s past innovations can, in fact, be easily forgotten because they have simply become today’s normal. It’s Carrefour partnering with Google to launch Lea – its answer to Amazon’s Alexa voice assistant. The retailer has even had a name change: after nearly half a century as Wal-Mart Stores, in 2018 the world’s largest retailer dropped Stores from its legal name to reflect the new digital era.