Harmony Healthcare, LLC

Let’s look at 6 best practices for case managers in this growing era of virtual care: With consultations, evaluations, prescription management, and many other aspects of healthcare now available via virtual avenues, providers are focusing on more patient-centric care. : This ever-growing segment of telehealth allows the direct transmission of protected health information (PHI) via monitoring devices to healthcare providers. As the digital world of healthcare evolves, case managers will continue to “see a whole ecosystem start to grow around virtual health, video visits, in-home monitoring, and e-care. This, of course, includes case managers who must be aware of telehealth best practices, policies, and protocols as they collaborate in coordinating care.

If your organization made time during this pandemic to invest in effective and accessible communication tools and strategies, that work is likely to “encourage unity and promote loyalty among staff and differentiate your facilities in the eyes of the public. As healthcare leaders in your organization continue to embark on new projects as well as integrate workplace lessons learned from the pandemic into our new normals, they have surely recognized one factor: there is no single right way. While it is impossible for everybody to have a private office, especially in the healthcare setting, there are plenty of ways to use healthcare workspace better, including: • shared spaces such as locker rooms and break rooms can be replaced by more discrete spaces • some administrative departments can transition to remote environments • options for self-check-in can minimize interactions with others COVID exposed leadership to weaknesses in their organizations in real time. As we continue to make advances in this pandemic, it’s imperative that leaders continue to model safe behavior such as adherence to proper mask and social distancing guidelines, to inspire confidence in diverse teams, and to help their teams endure transformation.

Breakfast is the best meal of the day, and I always look forward to Sunday mornings when I go out to get breakfast with my friends. That definitely changed me; it changed my outlook on life, my attitude, and my ideas about a lot of things. My dad is a big Bruce Springsteen fan, and growing up he would play his albums on repeat on every single family road trip. Now every time I hear a Bruce Springsteen song, I think about my parents and that concert they dragged me to when I was in 7th grade.

Expect our experts to build your program from one of three options: a decentralized or matrixed approach, a centralized approach, or a hybrid approach. In all cases, we arrive at the best structure suited to your organization while building a culture of accountability and program oversight to drive lower denial rates.