David Beisel
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Every day I say “good morning” and “good night” to it, and I ask Alexa for my flash news briefing when I walk in the door if I missed it earlier at home. I’ve already read listicles like “7 Reasons to Put Alexa in Your Conference Room” with ideas like ordering supplies or linking the device to the conference room’s calendar for guests to determine room availability. In some cases the giants are taking the lead, like in December Amazon and Salesforce announced Alexa Toolkit for Salesforce, “a collection of technical resources from both… that will let developers build voice-enabled experiences. In other instances, smaller companies like Appiant are providing the glue to connect services, like Alexa to Workday, to build sophisticated workflows to automate work.
Amazon already moved to create a ubiquitous voice app store by opening up their Alexa Skills Kit (ASK) and Alexa Voice Services (AVS) offerings about a year ago. And just like Apple iPhone app store was showcased by ordering a pizza from an iPhone app in 2008, so too can you voice order a pizza from your Echo in 2016. However, bringing rich computing to a mobile phone created a realm of apps which weren’t likely even conceived of when the iPhone app store opened. The rate of Alexa skills creation is increasing 40% per month and Jeff Bezos has said there are more than 1,000 people working on Amazon Echo and Alexa.