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Highlights
TechLink Services Named to Inc 5000 List of Fastest Growing Companies for the 4th Year in a Row

This marks the 4th consecutive year that we have been included in the prestigious list, and it is an honor to be listed alongside other industry leaders like Sandler Partners and our sister company, Broad Sky Networks. “Being able to achieve significant year-over-year growth for 4 years in a row isn’t easy,” said Mike Mudd, CEO of TechLink Services. In fact, Orbis Research estimates that the Digital Signage Market size will grow from USD 20.74 Billion in 2017 to USD 31.62 Billion by 2023. Now officially branded as TechLink Solutions, the acquisition allows us to expand further into the manufacturing and high-tech sectors, offering custom software solutions, mobile application development, and web portal design to clients across the country.

Top 3 Considerations for SD-WAN Right Now

SD-WAN technologies include a centralized cloud-based management console where users can set policies for routing business-critical application over private links, and other less-critical traffic over the public internet, all according to business and application requirements. A hybrid approach is useful because an organization can lean on a service provider’s expertise and bundled options to fully optimize their SD-WAN deployments and then take over the reins to manage those SD-WANs in-house. In many cases, when paying for SD-WAN as a service  that’s fully managed, or via a hybrid model, businesses can leverage providers’ direct connections into public cloud services, such as AWS, Microsoft Azure, or SaaS vendors. Whether transitioning to an SD-WAN and managing it in-house or working with a managed service provider, SD-WAN offers a more flexible approach to networking that meets diverse requirements, either for on-demand bandwidth or the need for consistent network performance across multiple sites.

Self-Service Kiosks Aren’t Just For Quick-Service Restaurants!

These restaurants are also finding the self-service ordering model also helps free up employees to focus on other customer needs that contribute to higher-quality customer experiences. While digital self-service applications and kiosks don’t replace hospitality staff members, they free up staff to attend to other guest needs, overall enhancing the level of customer service. Leading companies today are finding innovative ways to turn what was once transactional encounters (i.e., ordering food or checking into a hotel room or doctor’s office) into personalized and interactive digital experiences that are unique and interesting, as well as efficient. Talk to TechLink today about how self-service kiosks may fit into your overall customer service strategy and how we can help your business, select, design, and deploy innovative digital technology that can save money, enhance customer support, and transform your business.

Paving the Way for Integration, Automation and Better Service with APIs

Today APIs are being built and leveraged to simplify and accelerate the integration process, removing the need for complex and manual coding efforts to get systems, applications or platforms to exchange information and to ‘talk’ to each other. TechLink’s API-centric strategy allows for simplified integration into suppliers’ ordering systems, applications, and other platforms. When suppliers’ ordering systems can talk directly with TechLink’s MOBI application and customer portal, barriers between disparate enterprise systems are erased and real-time communication and collaboration is possible. With TechLink’s API software, installers no longer have to manually collect and retype customer data at each project site.

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