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We connect travelers and travel agents, providing fully escorted tours with world-class accommodations to over 40 global destinations.
We have lived in Los Angeles for over 30 years and I remember many years ago, coming to northern California and tasting wine (that was not so popular or tasty) for free. We have been going to Europe for over 20 years and drinking wine from France, Spain and Italy, where everyone assumes all wines are from. Honestly, I love learning and I don’t feel that I need to become an expert in wines, nor in all the countries that produce good wines. I love the experience of learning about wines, and tasting them in their own countries instead of a cellar that sells international wines.
Do you set personal and/or business goals for the New Year? December is summer time, and for the New Year, most people (including me) dress in white and go to the beach to send flowers to the Orixás in hopes of a good year. I have been living in the US for over 30 years, and haven’t dressed in white, nor gone to the beach to send flowers to the Orixás for many years, but I still set personal and business goals. My business really moved ahead after 09/11 when I focused on understanding my business at that moment in time, rather than continuing with the goals I had set, especially when I had no control over what was going on in the US and with travel.
A travel agent’s world would be a perfect place if only all their clients would travel few times a year, and if they all referred their friends and families, and their friends and families would take their recommendation and become perfect clients, and so on…. Others don’t travel to some destinations or even cancel their plans because of another word, “fear” (of hurricanes, terrorism, earthquakes, security, epidemics, etc.) (Think how much more relaxed and less stressed one feels, which can help reduce the effects of diabetes, high blood pressure, high cholesterol, etc.) By giving your clients food for thought, you can help them prioritize things in their lives, and provide incentive to budget more for travel.
The travel agents who succeed are the nurturing ones – self-assured, caring, respectful and who want to make their clients happy. Having a backbone is as important as the nurturing, because the CARE needs to be pointed at both sides: the client/prospective client, and the travel agent/self. It is like a big successful play where the actors are the clients, and the travel agent is the backstage crew. The actors look beautiful and get standing ovations, thanks to the caring and loving work from backstage.