Broadvoice
Score (What’s this?)
Perlu Network score measures the extent of a member’s network on Perlu based on their connections, Packs, and Collab activity.
BroadVoice is the leading provider of high-quality, feature-rich broadband phone service to consumers and businesses. We have a plan to meet your needs
, today announced the addition of technology channel marketing veteran Lauri Martinez as Vice President of Channel Marketing. Martinez brings more than 20 years of B2B marketing experience to Broadvoice, where she will work to ensure that Broadvoice’s partner program aligns with the company’s overall growth strategy and delivers true value to Broadvoice partners. Lauri is a passionate and results-driven technology channel marketer and is a welcome addition to our channel leadership team,” said Kim McLachlan, Senior Vice President of Sales and Marketing for Broadvoice. Martinez also volunteers to help local small businesses with marketing, including customer growth and retention strategies, and social media marketing.
LOS ANGELES, March 4, 2021 – Broadvoice®, an award-winning provider of hosted voice, unified communications (UC), texting and SIP trunking services for businesses, announced today that TMC has named Broadvoice as a winner of the 2020 INTERNET TELEPHONY Friend of the Channel Award, presented by INTERNET TELEPHONY magazine. The INTERNET TELEPHONY Friend of the Channel Award recognizes organizations running world-class channel programs that attract the top telecom/communications VARs, MSPs and agents to their programs. On behalf of TMC and the editors of INTERNET TELEPHONY magazine, we are honored to recognize Broadvoice as a winner of the INTERNET TELEPHONY Friend of the Channel Award for its distinguished program,” said Rich Tehrani, CEO, TMC. simplifies communications for small and medium businesses (SMBs) by combining powerful cloud PBX, UC and collaboration features with virtual call center in one award-winning Unified Communications as a Service (UCaaS) platform that delivers enterprise-class features at affordable rates.
– Broadvoice, an award-winning provider of hosted voice, unified communications (UC), texting and SIP trunking services for businesses, announced today a strategic partnership with MicroCorp, an AppSmart company and premier national master agent for telecommunications, data center, security and cloud services. The distribution agreement provides MicroCorp’s national network of sales agents with immediate access to Broadvoice’s suite of communications solutions, including cloud PBX, UC, collaboration, virtual call center, SIP trunking and business texting. “Broadvoice’s exclusive focus on helping partners serve their customers aligns perfectly with MicroCorp’s Ultimate Partner Experience,” said Michael Gottwalt, Vice President of Strategic Relationships at Broadvoice. About MicroCorp MicroCorp is a leading national master agent with over 30 years of experience differentiated by providing The Ultimate Partner Experience delivered through a unique blend of people and tools.
Our wild growth in subscribers in 2019 caused some unforeseen challenges with the b-hive platform’s stability and scalability and this bled over into the customer support needs across our operations teams. The goal was to increase scalability by revamping the platform architecture from a shared cluster database model to a cloud first distributed data architecture with localized call processing clusters and independent application-specific databases. We updated the b-hive network from a clustered database architecture into independent data infrastructure based on data type and updated our call processing platform to be fully operable utilizing distributed read-only replica database infrastructure. We are hiring across all teams, designing a new organization structure that aligns with the customer journey, launching a partner success team, and deploying a self-service training model.