blaccspot.com
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Blacc Spot Media, Inc. is a technology provider who specializes in Web Real-Time Communications (WebRTC) and Software as a Service (SAAS) integrations.
After much research, the pacesetters at Zendesk realized that with the help of WebRTC, they would be able to build better customer relationships through more meaningful, personal and productive customer interactions. Mikkel led a service-management consulting group, founded and served as the Chief Executive Officer of Caput A/S, a software company for an online community, served as a technology consultant, and launched Denmark’s first community portal. As a Premier Development Partner with Twilio, Blacc Spot Media can enhance your customer service experience by providing a multi-channel customer engagement solution using WebRTC. Blacc Spot Media is an Inc 5000 fastest growing company in America focused on Web Real-Time Communications (WebRTC) development across web, mobile, native desktop and telephony implementations.
Contact centers often get a bad rap from customers who are fed up with wait times, multiple call transfers and an inability or lack of knowledge on the part of the customer service representative about how to solve their problem. But, sometimes, it’s not so much the fault of the contact center as it is the outdated legacy technology that the company uses. Now is the Time to Embrace WebRTC WebRTC is the bridge between the business and the consumer that provides an instant route to customer service for both. Blacc Spot Media is an Inc 5000 fastest growing company in America focused on Web Real-Time Communications (WebRTC) development across web, mobile, native desktop and telephony implementations.
CarFinance 247 is the company we are focusing on in continuation of our series, highlighting companies that have been successful in deploying Web Real-Time Communications (WebRTC) solutions to the market. There would also be an added customer benefit since the customer would no longer have to continually repeat information to new agents every time they were transferred. As a Premier Development Partner with Twilio, Blacc Spot Media can enhance your customer service experience by providing a multi-channel customer engagement solution using WebRTC. Blacc Spot Media is an Inc 5000 fastest growing company in America focused on Web Real-Time Communications (WebRTC) development across web, mobile, native desktop and telephony implementations.
Blacc Spot Media is an Inc 5000 fastest growing company in America focused on Web Real-Time Communications (WebRTC) development across web, mobile, native desktop and telephony implementations. Our team works on strategic projects developing custom applications, enterprise platforms and mobile applications for a wide array of clients. If you are interested developing your own WebRTC product or service, let us know how we can help you. Take a look at our website for more information (http://www.blaccspot.com) or email us at hi@blaccspot.com.