Here’s how to boost donor retention with a 3-part donor welcome series:
Decide what you want new donors to do next.
For example, Sandy Hook Promise prompts recent donors to watch this powerful Facebook video:
In your welcome series, your audience is pretty clear: people who just made a donation.
For example, a welcome email to a new monthly donor should reinforce the long-term impact of their support.
For example, the ACLU offers new donors a 15% discount off t-shirts:
You have to strike a balance between reminding them about upcoming campaigns and being too pushy.