providyn.com

Five Questions to Ask an MSP MSPs make big investments is a portfolio of Professional Services Automation (PSA), Remote Monitoring and Management (RMM), and reporting tools (IT Glue). Keywords in this dialogue include strategy, budgets, standards, business-class, best practices, business continuity, disaster recovery, Single-Sign-On (SSO), public cloud, and cybersecurity frameworks. With the exception of industry-specific line of business applications (PSA and RMM), MSPs employ a lot of the same technology they recommend to their clients. Five Ways to Improve Morale Monitoring, managing, securing, and supporting IT business systems is a challenge, especially if the arrangement lacks a meaningful consulting component.

Companies like AWS, IBM, and Microsoft are quickly overtaking smaller privately held private cloud providers with their massive economies of scale on the public cloud side as well as their newer versions of hosted “private clouds. The same companies also offer hybrid clouds that enable clients to have the hardware, software, services, and infrastructure onsite as well as in their datacenters. While offsite private clouds offer greater scalability than onsite private clouds, some companies are more comfortable having an IT stack they can see, touch, and adjust. A majority of the Fortune 1000 have a combination of public cloud and private cloud solutions with special software that shifts workloads effortlessly between onsite private clouds, hosted private clouds, and public clouds.

The goal of this article is to help you maximize Internet uptime with backup circuit solutions that automatically failover (or more realistically, quickly re-route) when the primary connection falters or simply fails. If you’re strongly considering adding another Internet connection, there’s a good chance you’ve experienced one or more outages with your current provider. In addition to having more robust Internet options at more competitive prices (compared to a few years ago), they may also have new offerings like VoIP AKA Unified Communications as a Service (UCaaS) and Software-Defined Wide Area Network solutions (SD-WAN). Since the client is adding voice services, it’s imperative that we coordinate the upcoming number port with the carrier to make sure the network settings are ready for the cutover.

Your primary line of business applications are cloud-based and when your primary Internet service drops, the connection does not automatically failover to a secondary ISP service Due to VPN issues, your file shares are difficult to reach (in the office and at home) so users save time by storing confidential documents on their desktops, laptops, or unapproved cloud services like DropBox or iCloud Your accounting department uses an ancient software program that only works on an older operating system, which is no longer supported by Microsoft and not receiving security patches and updates Each of these examples (culled from actual client encounters over the last decade) have resounding business impact. * Provide ongoing consulting services (included in your agreement at no extra charge) to ensure IT is aligned with your three and five-year business goals For instance, ProviDyn (or another strategy-first oriented MSP), will reimagine every “havoc-wreaking” variable in your environment and methodically guide the transition to quieter systems that don’t require constant hand-holding and remedial attention.