SecureNetMD

According to the National Oceanic and Atmospheric Administration (NOAA), the combination of property damage and spending on aid and relief cost the US a total of $306 billion in 2017. Last year shattered the previous cost record, which was set in 2005, when Hurricane Katrina, Rita, Dennis, and Wilma caused $214 billion in damage. Through continuity planning, your organization can better understand how critical areas function, both internally and externally, and make a clear determination which staff, materials, procedures and equipment are absolutely necessary to keep the organization operating. At SecureNetMD, we encourage all healthcare providers to take a proactive role in disaster preparedness and we’ve compiled some tips that you can begin implementing today to improve business continuity and staff preparedness.

A reliable VoIP phone solution can revolutionize the way you run your doctor’s office. If you want to improve the way your doctor’s office runs, you need to check out VoIP solutions. * It’s a simple system with advanced customizable options for you and your phone system. With VoIP solutions, you can drop voicemails right into the doctor’s voicemail box.

It’s the difference between a company that’s trusted and one that’s not. So what can you do to create a good call flow for your customer’s experience? There’s nothing wrong with voice automation, but there’s a threshold to how much is right. The automated menu and messages need to fill in the easy answers, like opening hours or location.

Turn phone calls into points of conversion and experience customer service success like never before! It’s the difference between a company that’s trusted and one that’s not. So what can you do to create a good call flow for your customer’s experience? There’s nothing wrong with voice automation, but there’s a threshold to how much is right.