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Leading workforce solutions provider Pinnacle Group has again been recognized by Staffing Industry Analysts(SIA) as one of the largest IT staffing firms in the United States as well as one of the largest U. S. staffing firms overall. Known for its industry-leading talent acquisition and management services, including its groundbreaking machine learning-enabled Progata Talent Platform, Pinnacle Group has been consistently included on SIA’s prestigious list of largest IT staffing firms for over a decade. As the US navigates and recovers from the current disruption, many organizations will look to utilize temporary and interim workers to meet shifting demand and maintain an active and agile workforce.” “Being recognized as one of the largest staffing firms in the country and being named to the SIA’s list of largest IT staffing firms for the 13th year running is the result of an incredible team of Pinnacle associates working together worldwide to deliver exceptional outcomes for our customers and an amazing experience for our consultants,” said Freddy Vaca, President of Pinnacle Group’s Talent Solutions division. As we look forward to 2021 and beyond, our strategic focus will remain grounded in our foundational principles of industry-leading talent, technology, and service.” For over 24 years, Pinnacle Group has been helping clients solve their most difficult talent and technology problems.

Already with different time zones, different languages, and different customs to consider, we jump at creative opportunities to break down any more barriers caused by physical distance. No matter if you work in our corporate headquarters in Dallas, Texas or you work remotely in the Philippines, we strive to create a corporate culture where all our associates feel like they are part of a team rowing in the same direction. Those who work from home have a range of needs that must be met in order for them to be engaged and productive, just like any other office worker. At Pinnacle Group, we have invested in our virtualization infrastructure so that our company can be run 100% remotely in times of crisis and so that our associates can work from anywhere just as effectively as if they were in our offices.

Managed services, or the management of a portfolio of staffing suppliers and all related workflows on behalf of a large buyer by a managed service provider (MSP), have evolved significantly over the past three decades. A second method, commonly referred to as third party administrator (TPA), refers to a program in which the client maintains direct contracts with its staffing suppliers while MSPs still perform all the same supplier management and workflow process responsibilities. : The VMS is purely software application (typically SaaS), whereas the MSP is a group of contingent labor professionals – both onsite and offsite – who operate the VMS and all related workflows on behalf of the client. If you’ve picked a capable managed service provider, the MSP should be able to fully handle supplier contracting (on either a prime/sub or TPA basis) and should be able to provide expert advice on both your existing suppliers as well as suppliers you may not be considering.

Once you’ve analyzed your suppliers based on your talent needs (i.e., skill sets), locations, and in some cases, your internal business units or third-party client accounts, it’s time to create your formal map. Once you’ve mapped your key suppliers based on actual historical performance, all that’s left is (a) creating a process for sending job requisitions based on your mappings, and (b) deciding how often to update your supplier mappings. However, inaccuracies can also arise in terms of other metrics such as bill rate compliance, reasons for attrition, fill rates, and other meaningful performance metrics. Maximizing efficiency in your managed services program can mean the difference between a successful program with high-fill ratios (or even the ideal fill ratio of 100%) and one that falters and gets replaced by the client after a few years.