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When they connect with colleagues, employees do not want to spend time downloading apps, changing system settings, or troubleshooting problem lines, common occurrences with many collaboration solutions. The system supports input from a variety of sources, including Google Docs, Box, Trello, Zendesk, and Twitter. The sleek wireless whiteboard, video conferencing, and audio conference system enables individuals to annotate shared content. Cisco Webex Calling is a cloud communications system that features shared lines, hunt groups, hold, resume, pickup, forward, do not disturb and transfer functions.

Cisco Simple IT unites disparate technology elements, simplifying the deployment and management of collaboration, networking, data center, and security solutions. Let’s take a closer look at what businesses demand from their technology infrastructure and how Cisco’s small business IT solutions meet those requirements. To collaborate, employees need a network connection as part of their small business IT solution set. That means that you need small business IT solutions that are as simple to use as electricity: you plug them in, use them as much when needed, and do not notice them.

Outsourced managed IT services can reduce in-house IT costs by 36 percent, according to the IDC white paper, “Predictive Insight, Automation and Expertise Drive Added Value for Managed Services. A high-quality MSP will know the ins and outs of IT as it relates to your industry. A high-quality MSP will be upfront about those costs and about the total cost of ownership for the technology solutions they recommend, including the cost of installing the technology, and the costs of any required software or licenses, the impact on your electricity costs, and the cost of backing up in recovering the technology implement. The right MSP won’t recommend new technology simply because it’s new; they’ll recommend tested solutions backed by reputable companies who stand behind their technology offerings, and they’ll only recommend those solutions when they are necessary or when implementing the technology will help you meet your business goals.

Options such as Cisco small business phone systems offer a wide range of capabilities at an affordable price point. To make an informed decision about whether to upgrade or migrate your phone system, consider the types of phone systems available today, the features they offer, and how those features can enhance your business. Phone systems for small businesses fall into two categories: landline systems and IP phone systems. Based on these factors, many small businesses choose Cisco small business phone solutions.