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State is honored to serve 15 of the Top 100 Hospitals named by Newsweek. Congratulations to all of the providers named and thank you for the exceptional care you provide to our communities. Sign up for our State of Collection Newsletter Come see how our service, integrity and results can positively impact your bottom line.

In the spirit of the season, State continued its holiday tradition of Adopt-a-Family by donating $8,800 to provide gifts and other holiday trimmings to area families. The generosity of State’s team members was matched by the company to enable donations to be made to: After receiving State’s gift, Tammie King-Johnson from House of Mercy said, “COVID-19 has created a pandemic on top of what was already an epidemic for the homeless. First to purchase Christmas gifts for our Holiday Adopt-a-Family program and secondly to provide emergency motel vouchers for two families with small children who were living in their cars.” I am proud of the generosity of our team and grateful we are able to help families in need, especially during this turbulent time,” said Tim Haag, State’s president.

The report includes best practices for modifying financial assistance policies in response to the COVID-19 pandemic and recommended safeguards to implement before initiating actions, such as credit bureau reporting, that some hospitals and their business affiliates may elect to pursue, in accordance with account resolution policies that have been approved by the hospital’s board of directors or other authorized body. We greatly appreciate the collaboration with HFMA and the other partners to develop best practices for fair resolution of medical debts that document ACA members’ compassionate approach and their commitment to continue serving consumers throughout the COVID-19 crisis and beyond.” The report maps out the entire medical accounts receivable resolution process from preservice to post-discharge, incorporating elements from HFMA’s Patient Financial Communications Best Practices and Patient Friendly Billing initiative. The creation of best practices will enable healthcare providers, their business partners and patients to work collaboratively, in a consistent manner, to resolve outstanding accounts,” said Tim Haag, president of State.

This prestigious award is sponsored by InsideARM, an independent news and information provider, and is administered by Best Companies Group, which conducts over 60 “Best Places” programs each year. It is especially meaningful as this award is based on feedback from our team members,” said Tim Haag, president of State. We believe that engaged team members, who take pride in their workplace, are best able to provide the compassionate care that leads to increased patient satisfaction and positive account resolution. We strive to provide a workplace based on the principles of Fun, Family and Flexibility,” said Tracy Dudek, chief operating officer at State.