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We are a passionate group of writers, programmers, and instructional designers obsessed with how and why we learn. We treat clients as partners and are constantly in search of the RIGHT learning solution.
Effective September 1, 2019, TiER1 Performance has acquired Bottom-Line Performance (BLP), an Indianapolis-based firm that designs and develops custom learning solutions focused on increasing knowledge retention and end-user performance. To create this growth, TiER1 has combined a suite of people-centric services—leadership alignment, performance management, communications, learning and development, digital transformation, and change management—into an integrated approach that helps organizations activate their most strategic initiatives. The day-to-day operations of BLP will continue to operate as usual—providing the high level of creativity, innovation, and people-focused solutions that clients have come to expect from our teams. TiER1 has received a U. S. Chamber of Commerce Blue Ribbon Award, a PMI Small Business Award of Excellence, 21 Brandon Hall Excellence Awards, and 11 Best Places to Work awards (including twice on Inc.’s Best Workplaces list).
So a lot of the work I’m doing now, again similar to what I was doing internally, is helping companies define and build their culture. I think if you’re really going to have an organization where that can happen, you have to create the space and the practices and the time to help people reflect on what they’re learning along the way. I think Adobe had a strong learning and development function and there was a really great woman who led that for a long time. I think a myth out there about culture is that once you’ve defined culture you’re done.
Welcome to eXplore – BLP’s new vlog series where we explore what’s possible in workplace learning. In this episode, Steve Boller interviews Nick Shelton, BLP’s Learning Interaction Design Manager. I came to BLP with a lot of background in software development and didn’t necessarily think that I would be in the training world. So back then, in order to create a 360 immersive experience, you’d set up a camera at DSL or take a bunch of photos from several of different directions.
During this workshop, training practitioners and industry experts will describe an approach to targeted design when creating Launch, NSM and POA workshops that resonate with learners and leaders who are on the line to assess actual accountability and effectiveness once sales teams return to the field. In this session, you’ll see how Amgen used a blended learning curriculum to help sales leaders and managers follow standardized hiring practices and adopt a behavioral interviewing process that reduces unconscious bias, leads to better hiring decisions, and saves time. This session will explore how Abbott Laboratories used modern and informal learning to achieve sales success in their Chronic Pain Therapy (CPT) division to fix a broken sales training process. During the session, Travis Heckler, senior manager, Global Sales Training, will explore Abbott’s approach to rolling out a new sales training program, from ensuring initial buy-in among sales representatives to developing a network of advocates critical to program success.