A bank is a place that stores your money, a place that invests your money, a place that loans you money, and a place that provides you with investment opportunities.
It can be easy to look at all banks as part of a megalithic entity, whose values, interests, ethics, and goals are all the same: to make as much money as possible for its clients and shareholders.
An organization’s corporate culture might seem like an afterthought to someone who has never worked for or done business with a large company, but it lies at the heart of everything they do and often how successful they are.
If you are choosing a bank to deposit your funds, borrow money, and potentially build a long-term relationship with an investment advisor to help you manage your capital, consider how the bank’s culture incentivizes certain behavior attitudes towards you as a customer.