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CRM may not be accepted by every department within your company, but in order for it to work cohesively each department must find a way to manage. It just so happens that your sales representatives might be the ones who are most unhappy with the CRM system. This infographic created by Accent presents the top five reasons why your sales representatives hate CRM, with detailed statistics following each reason. My favorite parts of this infographic are the great tips provided at the end for how to make your CRM sales-rep-friendly!

Don’t let another year go by without discovering what Customer Relationship Management can do you for your business if you haven’t implemented it, and how you can improve your CRM process if you have it implemented already. 6 Insights You Gain by Integrating Social Media Management with Your CRM and MAP 95 percent of B2B marketers are turning to Social Media to not only brand themselves, but integrate with their CRM and MAP systems for even greater value. Discover what Oktopost has to say about developing what they call a Social-CRM-MAP relationship, and how you can gain 6 different insights about your customers and your business as a whole. The 2016 CRM Watchlist Winners are out, and ZDNet has broken down the winners and the criteria for 7 Best WordPress CRM Plugins for Your Business

If you’re reading this, maybe you have been painstakingly searching for the best CRM software for your small business, maybe you just happened to stumble upon this somehow and are looking for a way to support your business needs, or maybe you have been putting off integrating a CRM platform and need a little convincing. Just remember that every business, small or large, should look to integrate a CRM – it can boost employee engagement, sales and retention, and ultimately improve the relationship with your customers. Small business owners might choose this software because it integrates with popular applications like Gmail, Outlook, QuickBooks, and Xero and can store contacts and help aid project management goals. Okay, there’s no doubt that a CRM software is key to the long term success of a business, small or large, but back to the bottom line.

If you’re in the CRM business, there are a few people you’d want to connect with on LinkedIn. LinkedIn has become one of the top platforms for connecting, interacting and engaging, and the people listed below can help you improve your professional network and gain more industry insights and information. The following list of LinkedIn profiles includes talented individuals who take an integral part in some of the leading tech companies today. Shawn McCubbin – CRM Consultant at HP Enterprise, Delivering CRM Solutions for Microsoft Dynamics and Salesforce Platforms 7.