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Technology industry research, analysis and consulting firm to help vendors better reach, communicate with and serve small and medium businesses (SMBs). http://www.smb-gr.com/company/about-smb-group/

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Highlights
Partner Perspectives On NetSuite Adoption

Customers that have switched to NetSuite primarily for ERP/accounting are, once again, most likely to come from the ranks of Intuit QuickBooks, Sage, and Microsoft Dynamics. This year, partners indicated that 39% of migrations came from Intuit QuickBooks, dropping slightly from 42% in last year’s survey. Respondents indicated that 6% of new users came from Microsoft Dynamics, compared to 7% last year. NetSuite’s functionality was cited by 68% of participants as the main reason that customers decided to go ahead with their implementation, followed by the ability to move business processes to the cloud.

Success is Suite—and Other Top Takeaways from SuiteWorld 2019

SuiteSuccess is designed to give customers an easier, faster on-ramp to NetSuite—which is particularly important for small business customers migrating from entry-level accounting solutions to ERP. NetSuite customers are also set to reap security, performance and labor benefits provided by the Oracle Cloud Infrastructure (OCI) and Oracle Autonomous database, which are expected to roll out for NetSuite this June. NetSuite developed its solutions on Oracle’s database from the outset, and was even briefly branded as Oracle Small Business Suite back in 2001. Oracle has also taken steps to mitigate potential conflicts between sales teams by letting customer requirements guide the sale, and compensating both NetSuite and Oracle sales reps, regardless of which of these two solutions the customer eventually buys.

Cash Flow: What You Need to Know!

While it’s only natural to focus on building and growing the business, it’s all too common to neglect another critical make-or-break factor: cash flow, or the money that moves in and out of your business. And most small businesses only have enough cash on hand to support 27 days of typical outflows—potentially jeopardizing the business should a disruption occur. In fact, according to the U. S. Small Business Administration (SBA) cites inadequate cash reserves and/or running out of money as a top reason that startups fail. ”  which discusses the steps you can take to fix current cash flow problems, strategies to improve cash flow going forward, and tips from other small business owners!

What SMB Buyers Want from the Business Solutions Purchasing Process

Our SMB 360: Connecting the Dots Between Business and Technology Study reveals how vendors can improve the purchasing process for SMBs (Figure 1). Our survey data also shows that small businesses rank “figuring out which technology solutions can best help my business” as their number one technology challenge, while medium businesses rate this as their second most vexing tech challenge. However, as the chart indicates, SMBs are channel omnivores Multiple channels are likely to come into play—and SMBs want vendors to provide a consistent shopping experience across them. SMBs want vendors to provide specifics of how their solutions will help with relevant business growth, talent and customer experience challenges (Figure 3).

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