Deep Blue Communications

Deep Blue Communications, a Comcast Business company, today announced a partnership with Island Hospitality Management to provide a reliable managed Wi-Fi solution for 10,623 rooms in 16 hotels across 21 states and the District of Columbia, helping the hotel management company to reduce operational complexities, lower costs, and keep guests better connected. Deep Blue Communications — a Comcast Business company that combines the power and reliability of Comcast Business’ advanced technology with award-winning managed Wi-Fi solutions — Consolidating vendors and using Deep Blue Communications as one of its preferred Wi-Fi solution vendors has saved Island Hospitality Management on its monthly maintenance and monitoring costs and allows it to provide guests with reliable uptime, giving them the high-speed Wi-Fi access they need to stay connected. As the hospitality industry is faced with heightened guest expectations and a challenging economic climate, hotels must rely on technology to deliver great customer experiences and gain a competitive advantage through improved operations,” said Brian Epstein, CEO, Deep Blue Communications, a Comcast Business company.

From electrostatic disinfecting instruments and handheld, network-connected UV sanitizing lights to autonomous cleaning robots and hand sanitizer stations that alert staff when product is low, the health standards in hotels will approach the realm of those we see in hospital settings. It’s likely that social distancing measures will be in place for some time, so guests are likely to spend more time in their hotel rooms. Even guests coming to the hotel for a conference may wish to stay in their room and stream sessions happening in the conference space downstairs or hold video conference calls with colleagues back home. Important hospitality network considerations include bandwidth, reliable connectivity, and support of protocols such as WiFi 6/6E, to support investments in the smart hotel and the implementation of Internet of Things technology.

That solution provider needs deep, proven expertise, in technology solutions and comprehensive knowledge of the hospitality industry – from restaurants to hotels to resorts and everything in between. As customers increasingly use mobile devices to drive hospitality experiences, from restaurant orders to hotel check-in, how can operators best deploy and utilize their network?Important areas of consideration are bandwidth, reliable connectivity, and support of protocols such as WiFi 6/6E, to support investments in the smart hotel and the implementation of Internet of Things technology. A provider needs to bring end-to-end network infrastructure and tools that enable a best in class WiFi experience, allowing for further reach, stronger signals, fewer “dead” zones, and the ability to separate the business traffic from the guest traffic, along with a managed services option to help the hotel GMs manage costs and resources. New hospitality solutions around hybrid conference services, staff and guest safety (physical and health related), cleaning standards and technology will only increase requirements and demands on your network.

Deep Blue Communications, a Comcast Business Company, is proud to present once more at HT-NEXT, the hospitality industry’s premier technology event. Come explore our virtual exhibit in the Hotel Next guest room and visit with our team in the Virtual Exhibit Hall. In an industry-first conference experience, HT-NEXT will take place inside a simulated hotel named “HOTEL NEXT. The experience will also include an auditorium, networking lounge and exhibit hall, outfitted with booths from many of the industry’s top technology solution providers.