While 2,500 SkyMiles isn’t a windfall, every mile counts, and it’s best to know any way you can easily earn more miles for doing basically nothing.
This guarantee only applies to SkyMiles members, and your SkyMiles number must be on the reservation to be eligible.
You’ll be awarded 2,500 SkyMiles if your bag takes more than 20 minutes to make it to the carousel (the clock starts when the plane doors open).
The guarantee doesn’t cover instances that are out of Delta’s control like weather or airport baggage system malfunction.